About SmartPayroll Solutions - HCM

We Are Not A SaaS Business

We are a People Business

We offer best-in-class technology AND personal, local support.

Don’t leave your most important asset and biggest expense in the hands of anyone who is not there when you need them.

Making The Right Connections

Is Always A Win-Win

A professional account manager will connect you with the right tools and services to help streamline processes and grow your business
We will walk you through onboarding and first payroll, including reporting. We’ll also ensure integrations are working properly.
Based on your service selection, our team will provide standard, dedicated, or full customer service, helping to ensure that you get optimum ROI.

At SmartPayroll Solutions – HCM, we work as trusted partners and not just payroll providers for our clients. As your partner, our commitment is to foster business growth by providing services to improve efficiency and increase profit. 

What differentiates us is our Consultative-Boutique-Transparent (CBT) model, where we take time to understand our client’s business structure. We realize that one size does not fit all businesses, and each business is unique. As a leader in the industry, we are well known for providing customized solutions that best fit a client’s needs. After our initial consultation, we recommend only those services that are needed for the business at the time. This customization helps clients bring efficiency into their operations and reduce overall administrative costs by up to 35%.

Upon sign-up, from initial setup to adding history data, we handle all of it on behalf of our clients. We believe in handholding our clients to ensure a smooth transition. 

Once setup is complete, training is of utmost importance! We work closely with each client to make sure they know how to use our system to get accurate payroll runs and that all integrations are in place.

Finally, we take time to review payroll reports with our clients for a thorough understanding and use of our reports by the client’s CPA, brokers, and bookkeepers. 

What People Say About Us

Client Testimonials

Team Leaders

SmartPayroll Solutions - HCM Founder and CEO

Shruti Dhawan

Founder & CEO

Payroll Office Administrator - Ashley

Ashley Gould

Relationship Manager

Account Managers

Payroll Account Manager, Maria

Maria Cabrera

Account Manager

Payroll Account Manager, Tammi

Tammi Vicknair

Account Manager and Payroll Processor

Payroll Account Manager, Kathy

Kathy Dorta

Implementation and Training Specialist

Payroll Account Manager, Krupa

Krupa Shah

Payroll Supervisor

Payroll Account Manager, Alena

Alena Kulikova

Account Manager

Sales Team

Are You Interested In Joining A Winning Team?

Easy Onboarding for New Clients

We are well known for taking the time to hand-hold our new clients. If you sign up with us, this is how we’ll help your transition run smoothly:

  • Welcome Letter – We’ll send you a welcome letter informing you of the documents you will receive for electronic signature.
  • E-sign Documents – All documents will be sent to you electronically, and you can sign them quickly and easily online.
  • Checklist – You will receive an email listing all the data required for migration.  
  • Account Set Up – You will be notified by email once your account is set up, and we’ll schedule a time for training. 
  • Training – On the scheduled day, we’ll provide instruction on how to use our system.
  • First Payroll – We will walk you through your first payroll to ensure ease-of-use and answer any questions you have. 
  • Payroll Reports Review – During a follow-up call, we will review payroll reports to make sure you understand them.
  • On-Going Support – Based on your service selection, our team will provide standard or dedicated customer service.

Our team puts forth a lot of effort and takes pleasure in supporting our business community. Our goal is always to help businesses perform at their best by increasing efficiency and reducing costs.