About SmartPayroll Solutions - HCM

We Are Not A SaaS Business

We are a People Business

We offer best-in-class technology AND personal, local support.

Don’t leave your most important asset and biggest expense in the hands of anyone who is not there when you need them.

Making The Right Connections

Is Always A Win-Win

A professional account manager will connect you with the right tools and services to help streamline processes and grow your business
We will walk you through onboarding and first payroll, including reporting. We’ll also ensure integrations are working properly.
Based on your service selection, our team will provide standard, dedicated, or full customer service, helping to ensure that you get optimum ROI.

At SmartPayroll Solutions – HCM, we work as trusted partners and NOT just payroll providers for our clients. As your partner, our commitment is to foster business growth by providing services to improve efficiency and increase profit. 

What differentiates us is our Consultative-Boutique-Transparent (CBT) model, where we take time to understand our client’s business structure. We realize that one size DOES NOT fit all businesses, and each business is unique. As a leader in the industry, we are well known for providing customized solutions that best fit a client’s needs. After our initial consultation, we recommend only those services that are needed for the business at the time. This customization helps clients bring efficiency into their operations and reduce overall administrative costs by up to 35%.

Upon sign-up, from initial setup to adding history data, we handle all of it on behalf of our clients. We believe in HANDHOLDING our clients to ensure a smooth transition. 

Once setup is complete, training is of utmost importance! We work closely with each client to make sure they know how to use our system to get accurate payroll runs and that all integrations are in place.

Finally, we take time to review payroll reports with our clients for a thorough understanding and use of our reports by the client’s CPA, brokers, and bookkeepers. 

What People Say About Us

Client Testimonials

Meet Our Team

SmartPayroll Solutions - HCM Owner

Founder and CEO

Shruti Dhawan

Shruti, a Certified Payroll Professional (CPP) offers her expertise in complex and challenging client structures. She holds a  Master of Business Administration (M.B.A.), in Management and Bachelors in Business Administration with a specialization in Business Process Management and Computer Information Systems from Kelley School of Business, Indiana University.

She is very passionate about working with business owners and educating them on the different payroll tax laws that help businesses stay in compliance with the IRS and other government agencies. Her consultation is always focused on helping them streamline their business and processes.

With a desire to give back to her community, and a passion for education, Shruti works closely with voluntary organizations such as SCORE and hosts multiple workshops during the year to cover topics ranging from payroll to Human Resources. She also plays an advisory role to many CPAs on payroll-related topics. Connect with Shruti on LinkedIn to learn more.

Shruti is married to Dr. Saurabh Dhawan, a Non-Invasive Cardiologist practicing in Northeast  Georgia. They have two beautiful children. Her son is thriving at Westminster, while her daughter is blossoming at Woodward Academy. During her time off, she loves spending time with her family and traveling to new places.

Tammi - Payroll Account Manager

Account Manager

Tammi Vicknair

Having over seven years of experience in customer service and payroll, Tammi is already quite an asset to our team. She studied business management and has a Yellow Belt in Six Sigma. Thanks to her top-notch problem-solving skills and business acumen, she understands our client’s needs. Her passion for providing superior customer service makes her the perfect fit as an account manager at SmartPayroll Solutions.

In her spare time, Tammi heads for the great outdoors. She enjoys kayaking on sunny days and spending time with her grandchildren.

Payroll Admin - Maria

Account Manager

Maria Cabrera

Maria, Account Manager, brings over five years of experience in customer service and over three years in payroll. She is a very hard-working professional and her passion for technology and accounting makes her eager to provide clients with excellent customer service experience.

Maria is a graduate of the Gwinnett School of Math, Science, and Technology with an interest in accounting.

Sales Manager

Sales Manager

Rob Kemmerer

Rob has over 25 years of experience in the payroll industry. He brings a wide range of expertise to the table and believes strongly in exceptional one-to-one customer service. Rob’s complete understanding of today’s payroll technology combined with top-notch people skills helps our clients connect with tools and technology that fit their business.

In his spare time, Rob enjoys relaxing with a good cigar.

Marketing Director

Marketing Director

Denise Mistich

Denise has over 25 years of experience in business administration and production management, including 15 years of experience in communications, web design, and other digital marketing services. She has been an integral part of the company since its inception and continues to provide exceptional service in the realm of marketing, SEO, blog, website maintenance, and much more. 

She loves animals and enjoys micro-farming. In her free time, she enjoys playing with her grandchildren. 

You can connect with Denise on LinkedIn.

Are You Interested In Joining A Winning Team?