Office Manager
Come work for a dynamic growing company that offers a competitive salary and fosters personal development! We are a boutique provider of payroll and human capital technology and services to small and medium-sized businesses. We are looking for an organized, responsible, hard-working, and pro-active individual with excellent work ethics and communication skills. If you enjoy working in a small-business environment, are interested in growth opportunities, and meet our qualifications, we’d like to hear from you.
The Company: SmartPayroll Solutions is an emerging leader in Atlanta and the Southeast for providing payroll and human capital technology and solutions to small and medium-sized businesses. We pride ourselves in our superior service and support for our clients which reflects in our industry-high client retention percentage. Our company culture focuses on employee well being and teamwork. When our team is happy, we know our clients will be also.
Requirements:
- College Degree
- Excellent communication skills
- Strong technical skills with experience in Microsoft Office
- Self-motivated fast learner
- Adapts well
- Strong organizational skills
- Excellent work ethics
- Excellent writing skills with proficiency in English
- Responsible
Responsibilities include but not limited to:
Administrative Tasks:
- Properly handles client paperwork
- Filing/scanning/faxing
- Works well with cloud-based systems
- Pick up/drop-off packages from clients
- Print paperwork/labels/shipping/packaging
- Keep office clean
Customer Service:
- Handle client calls and support tickets
- Help resolve client issues/concerns in a professional manner
Marketing:
- Ensure Job Aids are up to date and create new ones
- Make cold calls as per schedule
- Manage marketing drip campaign and CRM system with the Marketing Director
Payroll:
- Learn basic payroll runs to provide high-level customer service
- Set up new accounts
- Run reports
- Create Adhoc reports
Tax:
- Reconcile tax payments
- Assist with tax payments, tax filings, W2 and year-end paperwork
