Now Hiring: Customer Service – Payroll Processor

Customer Service/ Payroll Processor

Come work for a dynamic growing company that offers a competitive salary and fosters personal development! We are a boutique provider of payroll and human capital technology and services to small and medium-sized businesses. We are looking for an organized, responsible, hard-working, and pro-active individual with excellent work ethics and communication skills. If you enjoy working in a small-business environment and are interested in growth opportunities, we’d like to hear from you.

The Company: SmartPayroll Solutions is an emerging leader in Atlanta and the Southeast for providing payroll and human capital technology and solutions to small and medium-sized businesses.  We pride ourselves in our superior service and support for our clients which reflects in our industry-high client retention percentage.  Our company culture focuses on employee well being and teamwork.  When our team is happy, we know our clients will be also.


  • High school diploma
  • Excellent customer service skills
  • Aptitude in math

Responsibilities Include:


  • Process payroll
  • Set up new accounts
  • Set up Accruals/PTO/Garnishments
  • Be able to set up multi-state taxes
  • Add/edit/update employee information
  • Run reports
  • Create Adhoc reports

Customer Service:

  • Excellent communication skills to handle client calls
  • Address client requests
  • Excellent written English to handle support tickets
  • Help resolve client issues/concerns in a professional manner


  • Reconcile tax payments
  • Set up tax for multi-state
  • Assist with resolving client issues with IRS/ government agencies
  • Assist with W2 and year-end paperwork

Administrative Tasks:

  • Excellent organization skills
  • Properly handles client paperwork
  • Filing/scanning/faxing
  • Works well with cloud-based systems
  • Pick up/drop off packages from clients
  • Print paperwork/labels/shipping/packaging

Additional Requirements:

  • Excellent work ethic
  • Responsible
  • Organized
  • Proficient in Microsoft Office


    NOTE: File formats accepted are .doc and .pdf.

    Attach your cover letter.

    Attach your resume.

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    We Are Accepting Applications

    If you are a good fit and you want to join a winning team, we'd love to hear from you.